The right photos and repair notes help a New Braunfels masonry request start with useful context. Document the full wall, close-up damage, crack pattern, mortar texture, historic or stone context, foundation history, and timeline before requesting help.
Smarter referrals. Better results.
Know What To Document Before The Quote
The right photos and details help us match you with a vetted brick specialist who can give you an accurate, comparable quote.
+Photo tip
Capture wide shots for context and close-ups for detail. Include a reference for scale.
ItemWhat to documentWhy it matters
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Stair-Step Cracks
Full wall view
Close-up of crack pattern
Length, width, locations
Helps determine severity and whether structural movement is involved.
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Mortar Loss
Areas with missing or crumbled mortar
Close-up texture shots
Multiple locations
Identifies extent of deterioration and repair requirements.
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Mailbox Impact
Damage to brick or mortar around mailbox
Looseness or leaning
Full and close-up views
Assesses impact damage and whether bricks need replacement.
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After Foundation Work
Areas where work was done
Any new cracks or gaps
Before/after context if available
Shows potential movement or settling that affects brickwork.
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Pre-Sale Repair
Problem areas
Cosmetic damage
Any previous repairs
Helps prioritize visible issues that may affect buyer confidence.
Quote prep
Send the repair story, not just a name.
Better repair requests include the visible issue, where it is on the home, why the repair matters now, and whether movement, water, age, stonework, or a sale timeline is part of the picture.
Show the whole elevation so the crack or damaged area has useful context.
02Close damage next
Capture the mortar texture, brick face, joint line, and any mailbox, chimney, or stone detail.
03Add movement notes
Mention foundation work, drainage changes, historic context, or whether the crack is growing.
Next step
Describe the masonry problem clearly.
Send the repair type, location, timeline, and whether foundation movement, water entry, older brick, chimney access, or limestone matching may be involved.
